MANICLAIRE

Booking, Cancellation & Studio Policies To ensure appointment availability and respect the time reserved for each guest, the following policies are in place: Credit Card on File * A valid credit card is required to book and secure all appointments. Client Forms * All required intake and consent forms must be completed prior to your appointment. Failure to complete required forms may result in your appointment being delayed, rescheduled, or canceled. Cancellations & Rescheduling * Appointments must be canceled or rescheduled at least 24 hours prior to the scheduled appointment time. * Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service total. * Same-day cancellations will be charged 100% of the scheduled service total. No-Call, No-Show * Clients who fail to attend their appointment without notice will be charged 100% of the scheduled service total. * No-call, no-show appointments may result in the loss of future booking privileges and clients may be declined from rebooking. Standing Appointments * Clients with recurring standing appointments who incur two consecutive cancellations will forfeit their reserved standing appointment schedule and will be required to book future appointments through the online booking system based on availability. Illness Policy * For the health and safety of all clients and staff, I kindly ask that you do not attend your appointment if you are feeling unwell or experiencing symptoms of illness. Please contact me as soon as possible to reschedule your appointment. * If you arrive for your appointment while actively ill, I reserve the right to refuse service in accordance with health and safety regulations. In such cases, the scheduled service will still be charged in full. Emergencies & Unexpected Circumstances * I understand that unexpected situations and emergencies can occur. If you are unable to make your appointment, please contact me as soon as possible so we can discuss your situation. Open communication is always appreciated and will be taken into consideration whenever possible. Refund Policy * All services, gift cards, and retail product sales are final sale. No refunds will be issued. If you have any concerns regarding your service, please contact me within one week so I may review the matter and determine an appropriate solution. By booking an appointment, you acknowledge and agree to these policies. Thank you for respecting the time reserved specifically for you. These policies help ensure a smooth experience for all guests and allow me to continue providing the highest level of service.